Effective Date: 17/02/2026
Thank you for shopping with vahinisaheb Masale. We are committed to delivering fresh and high-quality spices to your doorstep in a timely and secure manner. This Shipping Policy outlines our shipping process, timelines, charges, and related information.
1. Order Processing
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- In case of high order volumes, processing may take slightly longer. Customers will be informed in case of significant delays.
2. Shipping Locations
We currently ship across India.
For bulk or international orders, customers may contact us directly at:
📧 info@vahinisahebmasale.com
📞+91 9822355021 / +91 8308288288
3. Shipping Charges
- Shipping charges (if applicable) will be displayed at checkout before payment.
- We may offer free shipping on selected orders or above a certain order value, as announced on the Website from time to time.
4. Delivery Timelines
Estimated delivery time:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
- Remote Areas: 7–10 business days
Please note that delivery timelines are estimates and may vary due to:
- Courier partner delays
- Weather conditions
- Festivals or peak seasons
- Unforeseen circumstances beyond our control
5. Order Tracking
Once your order is shipped, you will receive:
- A confirmation email/SMS
- Tracking details (if applicable)
You can track your order using the tracking link provided.
6. Delayed or Lost Shipments
If your order is delayed beyond the estimated time:
- Please contact us at info@vahinisahebmasale.com
- We will coordinate with the courier partner and update you accordingly.
In case of confirmed lost shipment, we will either:
- Reship the order, or
- Provide a refund, as applicable.
7. Incorrect Address
Please ensure that the shipping address provided is accurate and complete.
- We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
- Additional shipping charges may apply for re-delivery.
8. Damaged Packages
If you receive a damaged package:
- Please take photos of the package immediately.
- Contact us within 48 hours of delivery with proof.
- We will review the issue and arrange replacement or resolution accordingly.
9. Bulk Orders
For bulk, wholesale, or distributor orders, shipping timelines and charges may vary. Kindly contact us directly for customized shipping arrangements.
10. Contact Us
For any shipping-related queries, please contact:
Vahinisaheb Masale
📧 Email: info@vahinisahebmasale.com
📞 Phone: +91 9822355021 / +91 8308288288
📍 Address: Near Sai Sahara Petrol Pump, Malthan Phata, Shikrapur, Pune, Maharashtra – 412208